FREQUENTLY ASKED QUESTIONS
Answers to Common Questions
WHICH PAYMENT METHODS DO YOU ACCEPT?
WE ACCEPT ALL MAJOR CREDIT CARDS, NO CHECKS AT THIS TIME!
WHAT IS YOUR RETURN POLICY?
Thank you for choosing XCLUSIV' HANDBAGS AND ACCESSORIES to make your purchase. Though we hope you are satisfied with the products you received, if for any reason you are unsatisfied with your purchase, you may take steps to return it for a [full refund].*
All item returns have to be returned postmarked within [2 BUSINESS days] of being purchased. Returned items need to have their intact original labels and packaging, as well as remaining in new/unused condition. ANY JEWELRY OR CAPS CAN NOT BE RETURNED.
Remember that you are responsible for charges on return shipping. You should also save your tracking number so you can check when your merchandise returns to us.
DO YOU OFFER GIFT CARDS?